Terms & Conditions

1. Who we are

Our website address is: www.serio.ac.uk.

Our contact details are as follows:

T: +44(0)1752 588942

E: sru@plymouth.ac.uk

Social Research Unit

2nd Floor Marine Building

University of Plymouth

James St

Plymouth PL4 6EQ

United Kingdom

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2. What personal data we collect and why we collect it

Please find below the way we collect and interact with your data.

Contact forms

Contact details provided via the contact form will only be stored on a secure server. These details include:

• Email addresses

• Contact names

• Organisation names

• Phone numbers

These details will never be replicated or distributed. Only select personnel will have access to these details. The Social Research Unit is fully GDPR compliant, and you have the right to be forgotten. Please contact sru@plymouth.ac.uk to invoke this right. No communication (other than requested) will be carried out using these details.

Cookies

The cookies collected on this site are as follows:

CookieControl – The system at allows you to opt in and out of Cookie collection

_ga – Google analytics tracking

_gat – Google analytics tracking

_gid – Google analytics tracking

Google Analytics

We use Google Analytics to monitor our site traffic, please consult their terms and conditions to understand their use of data and privacy policy details. https://marketingplatform.google.com/about/analytics/terms/us/

3. Who we share your data with

By default the Social Research Unit does not share any personal data with anyone, but please note the following parties have access to data:

Ruckus Marketing LTD – info@the-ruckus.co.uk

Ruckus Marketing LTD maintains the website, with access to personal details submitted to it.

4. Your data

How long we retain your data

We retain user data for up to 10 years. This storage follows GDPR compliance rules, and can be deleted on request.

What rights you have over your data

You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

How we protect your data

We take several technical measures to keep your data safe. This includes never printing information; never transferring information between employees; never removing data from its native platform; and only storing data on a secure server.